ac3655 Privacy Policy

This Privacy Policy ("Policy") sets out the terms governing the processing of personal information between the ac3655 platform ("we", "our") and its users ("you", "your"). By using the ac3655.cam website or registering an account, you consent to the terms of this Privacy Policy.

ac3655 operates a safe and reliable online gaming platform for Bangladeshi players. Ensuring the protection of the personal information you provide while using this platform is our ethical and legal responsibility. We commit that your personal information will never be sold to third parties or used in any unauthorized manner.

This Policy applies to all services, products, and digital channels of ac3655, including the website, mobile version, and customer support services. We reserve the right to amend this Policy at any time and you will be notified of significant changes.

ac3655 collects the following types of information to provide its services. The purpose for collecting each category of information is clearly defined.

ac3655 uses collected information only for the following legitimate purposes. Information is not used for any purpose beyond those listed.

ac3655 never sells your personal information to third parties. However, information may be shared in the following limited circumstances.

4.1 Service Provider Partners

ac3655 works with certain trusted third-party service providers to operate its services, such as payment processing companies, technology infrastructure providers, and game software providers (such as Pragmatic Play, Spribe, JILI, PG Soft). These partners are given limited access only to the information necessary to perform specific services and are contractually bound to maintain confidentiality.

4.2 Legal Requirements

Where legal obligations exist, such as court orders, government investigations, prevention of financial crime, or matters related to national security, ac3655 is required to provide necessary information to competent authorities. In such cases, it may not be possible to notify you in advance without legal authorization.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new controlling entity. You will be notified in advance in such cases and the same standard of data protection will be maintained.

ac3655 uses cookies to improve your browsing experience and ensure the functionality of the platform.

You can decline non-essential cookies from your browser settings. However, this may affect the functionality of some features on the platform. Instructions for deleting cookies can be found in your browser's help section.

ac3655 maintains industry-standard technical and procedural security measures to ensure the safety of your personal and financial information.

While we are committed to ensuring the highest level of security, no digital system is completely impenetrable. In the event of a security breach, we will promptly notify affected users and take the necessary steps. Please also keep your password strong and do not share it with anyone.

ac3655 retains your personal information only for as long as it is needed to fulfill the original purpose for which it was collected, or as required by legal obligation. The general retention policy is as follows:

• Active account data: for the full duration that the account remains active.
• Transaction records: for a minimum of five years after the financial transaction is completed.
• Identity verification documents: for a minimum of five years after the account is closed.
• Customer support communications: for up to two years after the issue is resolved.
• Marketing preference data: until you withdraw your consent.

After the defined period, information is securely deleted or anonymized so that you can no longer be identified from it.

As a user of ac3655, you have the following rights regarding your personal information. Contact our support team to exercise these rights.

To exercise these rights, email us at [email protected] or contact us through our 24/7 live chat. We typically respond to requests within 30 business days.

ac3655 strictly prohibits persons under the age of 21 ("for those aged 21 and above only") from using the platform. We do not knowingly collect any personal information from minors.

Age verification is mandatory during the registration process. If we become aware that a user is under the age of 21, that account will be immediately closed and all collected information will be deleted. If a parent or guardian suspects that their minor child has opened an account, please contact [email protected] immediately.

The ac3655 platform is connected to third-party game providers and payment processing services. These third parties have their own privacy policies and are responsible for their own collection and use of information.

In particular, payment methods such as bKash, Nagad, Rocket, and Upay have their own privacy and security policies. When completing a transaction, you are also bound by the policies of those platforms. ac3655 is not responsible for the information management practices of these third parties.

ac3655 reserves the right to revise or amend this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

• Displaying a special notice on the website
• Sending a message to your registered email address
• Confirmation of consent at the time of login

Continued use of the platform after a revised policy is published will be taken as your acceptance of those changes. We recommend reviewing this page regularly.

For any questions or comments about this Privacy Policy, or to exercise your rights, please contact our privacy team.